Case Study

Streamlining Enterprise Operations with AI-Driven Workflow Automation

Manufacturing / Enterprise Operations4 min

An AI-driven platform centralized operations, automated repetitive tasks, and provided real-time insights across departments.

Project Overview

A global manufacturing enterprise faced rising inefficiencies across procurement, inventory, and compliance operations. Manual workflows, siloed systems, and reactive issue resolution created bottlenecks, increased costs, and limited scalability. Keylent architected and implemented an Enterprise Workflow Automation Platform, an AI driven system that centralized business operations, automated repetitive tasks, and delivered real-time visibility . The platform integrated with ERP systems, enabling intelligent decision-making, faster exception handling, and proactive optimization.

Key Challenges

Disconnected Operational Systems Separate platforms for procurement, inventory and compliance created redundancies.

High Manual Workload Routine approvals, document verification and task assignments consumed time and resources.

Lack of Process Visibility Limited insight into task progress, compliance status or process bottlenecks.

Delayed Issue Resolution Missed escalations led to backlogs and compliance risks.

Our Solution

  • Unified Workflow Automation Platform Orchestrated end-to-end workflows across departments.
  • Intelligent Task Routing and Approval Engines Prioritized tasks and automated routing using AI models.
  • Real-Time Process Monitoring Dashboards Provided alerts for bottlenecks, pending tasks, and compliance gaps.
  • Self-Learning Automation Rules Enabled continuous optimization based on historical patterns and outcomes.

Key Technologies

PythonScikit-learnApache AirflowReact.jsNode.jsAzure DevOpsKubernetesPower BIGrafana

Impact

60%

Reduction in manual task handling time

50%

Improvement in cross-departmental efficiency

80%

Faster resolution of procurement and compliance issues

Client Testimonial

The automation platform gave us full control and visibility into complex workflows. We cut response times by over half and eliminated gaps that cost us time and revenue.

Director of Operations, Global Manufacturing Leader