Job description
Roles and Responsibilities
Location: Hyderabad
Work Shift: Early morning 4:00 Am to 1:00 Pm India time
Can work from home during Covid but should come to office in Hyderabad after Covid.
ESSENTIAL JOB FUNCTIONS:
Design, develop, Administer and support new and existing applications on Salesforce platform (preferably NPSP).Provide helpdesk support to users and create documentation.
- Enhance, change, and modify existing application based on business requirements. Develop Dashboards and reports as per business requirements.
- Develop new and enhance Custom objects, visualforce pages, Controllers (standard, Custom & Extension to implement logic of visualforce), Apex triggers Workflows, Validation rules and Triggers. Implement and enhance security, through permission sets , profiles and maintain integrity of data. Work on Process builder for updates on objects. Create logical email alerts and notification. Integrate orgs using REST and SOAP Services. Integrate Applications using Middleware.
- Deploy from sandbox to Production.
- Support Helpdesk tickets of global users in Salesforce..
- Support patch/ release level upgrades, testing in sandboxes and production deployment.
TECHNICAL SKILLS & KNOWLEDGE:
Languages & Web: Java, Apex, Visual Force, C++, XML, HTML5, PHP, JSON, Python, jQuery, JavaScript, SQL scripting , AMP scripting.
- Databases: SQL is a plus.
- Working knowledge of MS office products.
- Data Migration: Data Loader, Workbench, etc.
- Knowledge of Middleware: Mulesoft or Dell Boomi
- Knowledgeable about Salesforce Object Query language (SOQL) & Salesforce Object Search Language (SOSL). SQL scripting.
- Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services or other integration method.
- Knowledge in Salesforce data security.
OTHER SKILLS AND ABILITIES INCLUDE:
- Strong time management skills and ability to multi-task. Ability to react quickly to a fast paced, rapidly changing environment.
- Strong organizational and interpersonal skills.
- Strong analytical and problem-solving skills.
- Strong ability to take ownership of assigned tasks and responsibilities.
- Logical, clear and concise written and verbal communication skills.
- Must display initiative, ability to work independently and be able to use extensive independent judgment.
- Ability to work seamlessly within a team as well as manage individual tasks.
- Ability to rely on experience and judgment to plan and accomplish goals.
- Ability to work with colleagues in other countries.
- Present a cooperative and pleasant demeanor, helping to foster a can-do attitude among staff and co-workers
Desired Candidate Profile
EDUCATION / EXPERIENCE REQUIRED:
- Bachelor's degree preferred in a field requiring strong analytical and quantitative skills such as Computer Science, Engineering, Mathematics, Finance, Information Systems Architecture/Technical Architecture, or equivalent working experience.
- Development experience involving APEX coding, visual source page development, SOQL, VSCode, and DML
- 3+ years of Salesforce platform experience required Experience with marketing automation systems (salesforce marketing cloud and social studio) is a plus
- Salesforce Certification is required.
- SQL and AMP scripting is a plus.
- This position works in early morning shift and also be available to work on weekends if required.
Perks and Benefits
- Role : Technical Architect
- Industry : TypeBPO, Call Centre, ITeS
- Functional Area : IT Software - Application Programming, Maintenance
- Employment Type : Full Time, Permanent
- Role Category : Programming & Design
Education UG : B.Tech/B.E. in Any Specialization